ScanSafe Network Operations
The ScanSafe SaaS platform is the heart of our service and always the focus of significant investment. Over more than six years ScanSafe has developed a truly global multi-tenant infrastructure; designed to ensure that every end-user receives a service that offers the highest levels of security, performance and reliability.
ScanSafe's managed Web security services are built upon a state-of-the-art network architecture deploying advanced software for filtering undesirable Web content and supported by continuous network and service management. Our scalable, high performance and always available processing centers scan billions of Web requests each month.
Distributed across multiple data centers, ScanSafe's managed service infrastructure is sourced from industry-leading suppliers and designed with inbuilt high capacity, resilience and scalability. The architecture is configured to maximize redundancy and all hardware is replicated to avoid single points of failure. Scanning servers are deployed in a fault tolerant stateless configuration and our high performance network is implemented using fast, mirrored drives. Regional load balancing is used to distribute traffic providing additional resilience and performance. Configuration provides fully replicated internal redundancy such that no single point of failure exists. Our track record is continuous 99.999% availability. For more information on our commitment to maintaining uptime through comprehensive availability guarantees read more on our SLAs.
Traffic Processing Centers:
Global Infrastructure:
With customers in over 100 countries, and scanning billions of Web requests every day and a presence spanning the world, ScanSafe data centers offer scalable security to millions of end users around the globe.
ScanSafe uses only top-tier, security certified providers (such as SAS 70 Type II, ISO 90001) for all aspects of infrastructure and service delivery; from data centers, to network providers. This focus on quality ensures that ScanSafe has never suffered an outage and has an enviable record of 100% availability to date.
With 10Gbps connectivity supplied by multiple Tier-1 backbone providers, and by having direct private peering with numerous broadband ISPs, backbones and content providers, ScanSafe takes advantage of the fastest, most reliable Internet connectivity currently available.
| US Network: | European Network: | APAC & Middle East Network: |
 (click to enlarge) |
 (click to enlarge) |
 (click to enlarge) |
Network and Service Monitoring:
ScanSafe continuously monitors and optimizes the service to ensure maximum performance and reliability. Automated monitoring software continuously verifies that all primary and secondary services are fully operational and that traffic levels are maintained within expected limits. Virus and Spyware definitions plus content filtering rules are continuously updated and customers are notified automatically via email whenever a threat is detected and neutralized. Any exceptions are notified immediately to our skilled engineers responsible for service delivery.